The massive
tornado that tore through Joplin, Mo., in May 2011 was horrific. At last count,
141 people were killed. Joplin residents routinely took stock of their families
and homes first, then checked their vehicles for damage – and wondered whether
the damage was insured.
For someone
in Joplin (or anyone else) who has comprehensive coverage on an auto insurance
policy, damage to a vehicle is covered under the catastrophic storms portion of
the policy, says Elizabeth Stelzer, a spokeswoman for Nationwide Insurance.
In nearly
every state, including Missouri, liability coverage is
mandatory for vehicles. Collision and comprehensive coverage are optional.
Comprehensive coverage covers weather-related damage, and experts say it's
almost a necessary, not a luxury, in regions where tornadoes are common.
According to the Insurance Information Institute, three-fourths of all auto
insurance policies include comprehensive coverage.
Loretta
Worters, a spokeswoman for the Insurance Information Institute, says:
“Comprehensive coverage is not mandatory. However, if you live in an area where
severe weather is common, it may be a wise investment.”
If your car
is financed or leased, the bank or other company that owns the car probably
will require that you carry comprehensive coverage.
Beyond
checking to see whether your auto insurancepolicy
includes comprehensive coverage, what steps should you take if your vehicle is
damaged in a tornado? Here are five things to keep in mind:
1. File
quickly. Nationwide’s
Stelzer advises filing a claim as soon as possible to speed up the process of
getting a check in your hand. “Make sure you’re safe first, and then assess the
damage,” she advises. “It’s not a problem if you wait, but you’re better off
filing right away.”
2. Be
patient. You may
not reach a claims representative on the first try, but the auto insurance
companies say they’ll get to everybody who has a claim -- or even a question
about a claim. In the wake of the recent wave of tornadoes, "we’re doing
everything we can to lighten the burden on our policyholders," says Nancy
Pierce, GEICO’s vice president of claims. "We have added staff to make
sure all claims are handled quickly so that we can get our policyholders back
on the road as soon as possible."
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3. Even if
you hit something while scrambling to safety, chances are you’re covered. Auto insurance companies say
that if you get in an accident while avoiding a tornado, you’re covered under
the optional collision portion of your policy. Mark Carrasquillo, an auto
insurance agent with E.G. Bowman in New York, adds that comprehensive coverage
applies to “external” tornado damage, such as your car being hit by a tree or
by hail.
4. It’s OK
to make temporary repairs to your vehicle, but not permanent ones. According to the Missouri Department
of Insurance, temporary damage – like a hole in the roof or a broken car window
-- should be covered. But don’t make permanent repairs until your insurance
company has checked out your vehicle. Getting your car fixed beforehand could
get your claim denied.
5. Figure
out what's not covered. Any
personal possessions in your car that are damaged or ruined are typically not
covered under comprehensive auto insurance, although such items may be covered
by your homeowner's or renter's insurance.
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